Vigil Hauling & Junk Removal ("Vigil," "we," "us") is a locally owned business in Laramie, Wyoming. This policy explains what information we collect through this website and our phone line, how we use it, and the choices you have.
Information you give us
When you request an estimate, book a job, call, text, or email us, we collect what you share, such as your name, phone number, email, job address, a description of the work, and any photos you send.
How we use it
- To give you a quote, schedule and complete your job, and send invoices and receipts.
- To follow up about your request or a job we did for you.
- To keep business, tax, and service records.
Phone calls
Calls to our business line may be answered by an automated phone assistant. Calls may be recorded or transcribed so we can follow up accurately.
Advertising and analytics
This website uses the Meta Pixel (Facebook and Instagram) and the Google Ads tag. They use cookies and similar technology to record which pages you visit and actions such as tapping our phone number, submitting an estimate request, or booking. We use this to measure our ads and to show our ads to people who have visited our site.
You can limit this tracking through your Facebook ad preferences, Google My Ad Center, or your browser's privacy and cookie settings.
Service providers
We use outside services to run the site and our business, including FormSubmit to deliver estimate requests by email, Google Firebase to store estimate requests and online bookings, Google Fonts for site text, and Square and Venmo for payments. Payments are handled on those providers' own pages, and we do not store your card or bank numbers.
What we don't do
We do not sell your personal information.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Your choices
To ask what information we have about you, or to have it corrected or deleted, call or text (307) 241-2875 or email vigilhaulingandjunkremoval@gmail.com. We may need to keep some records for tax or legal reasons.
Changes
If we update this policy, we will post the new version here with a new effective date.